Daler Privacy Policy

At Daler, we are committed to protecting the privacy and personal data of every player who registers with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access daler.com, use the Daler app, or engage with any of our services. By creating an account during Daler login or registration, you agree to the practices described in this policy.

Who We Are

Daler is operated by 3-102-950194 SRL, a company registered in Province 01 San José, County 15 Montes de Oca, District 1 of San Pedro, Los Yoses, Costa Rica. Our casino operates under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, License ALSI-202603035-FI2. We process personal data in accordance with this license and applicable data protection standards.

Information We Collect

When you complete Daler register steps or use our platform, we may collect the following categories of information:

• We collect identification details such as your name, date of birth, email address, and country of residence
• We gather account credentials used for Daler casino login, including usernames and encrypted passwords
• We record transaction data relating to deposits and withdrawals, including cryptocurrency wallet addresses used for Daler deposit and Daler withdrawal activity
• We track your gaming activity across Daler slots, Daler live casino tables, and other game types to manage your account and loyalty progress
• We collect technical information such as IP address, device type, browser, and operating system when you use the Daler app or Daler casino app
• We may collect communication records when you contact our support team via LiveChat or email

How We Use Your Information

We use the information we collect for legitimate business purposes connected to operating our casino. Our uses include the following:

• We verify your identity and age to ensure compliance with our licensing requirements
• We process deposits and withdrawals, including crypto transactions in BTC, ETH, USDT, USDC, LTC, TRX, DOGE, BCH, ADA, BNB, XRP, SOL, and DAI
• We manage your participation in our Daler Club loyalty program, including XP calculations, Daler Packs, and Daler Cards
• We administer the Daler bonus programs, including Starter Packs, Daler casino bonus offers, and promotional campaigns such as Crypto Hunt and Make Your Days Count
• We detect and prevent fraud, money laundering, and other illegal activity
• We send you service-related communications, and with your consent, marketing information about a Daler promo code, Daler bonus code, or new Daler free spins offers
• We improve our website, mobile experience, and game offerings based on usage patterns

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you when you use our services, compliance with our legal and regulatory obligations under our Anjouan license, our legitimate interests in operating and securing our platform, and your consent where required, such as for certain marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with the following parties as necessary to operate our business:

• We share data with payment processors and blockchain networks to complete your Daler deposit and Daler withdrawal transactions
• We work with identity verification providers to confirm your eligibility to play
• We share data with game providers, including Evolution Gaming, Pragmatic Play, NetEnt, Hacksaw Gaming, and other studios listed in our games library, solely to deliver gameplay functionality
• We may disclose information to regulators, law enforcement, or courts when legally required
• We may share data with service providers who support our customer support, fraud prevention, and marketing functions

Restricted Jurisdictions

We do not offer our services to residents of Australia, Cyprus, Estonia, France and its territories, Germany, Greece, the Netherlands and its territories, Portugal, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, FATF high-risk jurisdictions subject to a call for action, or any other jurisdiction prohibited under Anjouan regulatory requirements. We collect location and identity information partly to enforce these restrictions.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, and regulatory obligations, resolve disputes, and enforce our agreements. Once retention is no longer necessary, we securely delete or anonymize your data.

Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure servers, and restricted internal access controls. While we strive to protect your data, no system is entirely immune to risk, and we encourage you to use a strong password and keep your Daler login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to legitimate requests, including:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You may withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below, and we will respond promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze how you interact with Daler slots, promotions, and other features. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Children's Privacy

Our services are intended exclusively for adults who meet the applicable legal gambling age. We do not knowingly collect personal data from minors, and we will delete any such data if discovered.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any revisions on this page, and continued use of our services after changes take effect constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your Daler casino bonus data, or any aspect of your personal information, please reach out to our support team via LiveChat, available 24/7/365, or email us at [email protected]. We aim to respond to all privacy-related inquiries within 30 minutes via email.